Conduct Risk has been the hot topic during the past few years and its scope falls outside the traditional domains of risk like liquidity, market, credit and operational risk.
Looking at peers in the market will allow benchmarking and reflection if the company maintains the correct appetite, including the trends in the sector. As there is no one-size fits all within the financial services, the recent and future initiatives will depend upon the industry they are operating in, but as well on the circumstances in the market.
The shift in focus from principles to outcomes, makes conduct risk a very difficult topic for financial firms. ID contrôle ID risque Description Mesure 1ère ligne Type de contrôle Description du contrôle Date du contrôle Responsable DESIGN EXECUTION Efficacité (Conforme / Partiellement conforme / Non conforme) Conclusion Recommandation Documents 1 1 revue documentaire, test de conformité, re-exécution, échantillonnage, interview 11/26/2025 ODD
How to redefine Risk Governance standards?
In the last financial crisis, all financial institutions faced severe impacts for their reputational risk and are still struggling to put governance in place. They even have a different view on how their governance should look like.
Each firm should articulate their risk appetite by clearly defining the appropriate gains in doing business. This can be a very demanding exercise for most companies. If there are different business lines, an aggregated view will be necessary and timely reflection should be part of the company policy.
Within the Eurozone no clear initiatives in that direction have been noticed. The competent authorities are collecting information without giving feedback. As a consultancy firm, we have insights that can be of great benefit to sail the right course. Conduct risk can be seen as part of compliance but also interacting with other risk functions and customer services (sales force, commercial management, operations). In conduct risk more emphasis will be put on corporate governance and senior management accountability and buy in from the middle management.
